Urgent · lost or stolen passport
Lost your passport in Thailand? Police, embassy, immigration — with you
Your permitted stay keeps running even without a passport. We tell you what to do today, go with you and help you communicate with the authorities in Thai.
- Police report for a lost or stolen passport — we speak Thai with the police
- Embassy paperwork: a new passport or an emergency travel document
- Visa and entry stamp transferred to your new passport at immigration
- We check your visa dates, 90-day report and TM.30
20+ years in ThailandEnglish · Русский · ไทย
A Sabai Legal lawyer will reply — in English, Russian or Thai
Urgent? Message us — we reply within 15 minutes
Describe your situation in a messenger — a specialist will reply and explain the lawful next steps. We observe professional secrecy and protect your personal data under the PDPA.
What happens if you wait
- 01
Your stay keeps counting down.
While you wait for a new passport, your permitted stay keeps running. Overstaying costs 500 THB a day, up to 20,000 THB.
- 02
No police report, no progress.
Immigration needs the police report to transfer your visa, and the Thai Ministry of Foreign Affairs needs it to issue an emergency document.
Source: Thai Immigration Bureau; Ministry of Foreign Affairs of Thailand
- 03
No embassy letter, no visa transfer.
Immigration requires a letter from your embassy asking it to transfer the stamps to your new passport. A new passport alone is not enough.
Source: Thai Immigration Bureau
- 04
The online 90-day report won’t work.
After a passport change the online service does not accept your report. The first one is filed in person or by an authorised person.
How you replace your passport and visa
The procedure under the rules of the Thai Immigration Bureau, the Thai Ministry of Foreign Affairs and the Russian Ministry of Foreign Affairs. Checked on 17 October 2026.
Requirements change. We check them against official sources before every application.
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First: a police report
Report the loss or theft to the Thai police and get a police report. Immigration needs it to transfer your visa, and the Thai Ministry of Foreign Affairs needs it to issue an emergency document. The Tourist Police hotline is 1155.
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A new document from your embassy
Only your own country can issue a passport. If you are staying in Thailand, you need a new passport. If you are flying home, you can get a temporary travel document instead — each country has its own rules. Russia has an embassy in Bangkok and a consulate general in Phuket.
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Russian citizens: certificate of return
A temporary document for entering Russia in place of the lost passport. It takes 2 calendar days from registration of the application if no additional check is needed. If documents are missing and your identity needs an extra check, up to 10 calendar days.
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If all your documents are gone
The certificate of return needs an application, 2 photos 35×45 mm and your Russian internal passport if you have it with you. If not, your identity can be confirmed by written statements from at least two Russian citizens. Each of them submits the statement in person at the consulate, where it is certified.
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Embassy letter for immigration
When you collect the new passport, ask your embassy for a letter to the Immigration Bureau requesting the stamp transfer. The letter is on immigration’s list of required documents.
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Visa transfer at immigration
In Bangkok, you apply at the lost passport counter of Immigration Division 1. If you have extended your stay before, you can apply at the office where you filed your last extension. In the provinces, the local immigration office takes the application. The officer checks the database for your legal entry and transfers your visa and entry stamp to the new passport.
Source: Thai Immigration Bureau
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No embassy in Thailand: Emergency Certificate
If your country has no embassy or consulate in Thailand, the Thai Ministry of Foreign Affairs in Bangkok issues an emergency document. You need a police report, 3 photos and a confirmed ticket. The fee is 300 THB; it takes 1 working day after a complete application.
Source: Ministry of Foreign Affairs of Thailand, Department of Consular Affairs
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After the change: 90-day report in person
The first 90-day report with a new passport is not accepted online. You file it at the immigration office for your area, in person or through an authorised person; after that you can report online again.
What you need in your case
- 01
Fly home urgently
Police report, a temporary document from your embassy and a check of what you will need at departure.
Choose - 02
Stay in Thailand on your visa
New passport, embassy letter, and your visa and entry stamp transferred at immigration.
Choose - 03
Already have a new passport
Stamp transfer at immigration, 90-day report and a TM.30 check.
Choose - 04
Has your stay already expired?
We explain the legal consequences of the overstay and help you prepare to leave.
Learn more
Documents for the replacement
For the police and the embassy
- Photo or copy of the lost passport — if you have one
- Police report on the loss or theft
- Photos to your embassy’s requirements (2 photos 35×45 mm for the Russian certificate of return)
- Russian citizens: internal passport or other Russian documents, if you have them with you
- Russian citizens with no documents: written statements from two Russian citizens, certified at the consulate
- Thai MFA Emergency Certificate: application, 3 photos taken within 6 months, confirmed ticket
For the visa transfer at immigration
- Application to transfer the stamps to the new passport
- Copy of the police report
- Copy of the old passport’s photo page — if available
- New passport and a copy
- Letter from your embassy to the Immigration Bureau requesting the stamp transfer
Helpful to speed things up
- Photos or copies of your stamps: last entry, visa, last extension
- TM.30 receipt for the address where you live
- LTR holders: the visa is transferred to a new passport at the immigration desk of the TIESC centre (One Bangkok), using a separate BOI document list
Based on the pages of the Thai Immigration Bureau, the Thai Ministry of Foreign Affairs, the BOI and the Russian Ministry of Foreign Affairs. Immigration and your embassy may ask for more documents. Send us photos of what you still have — we’ll tell you what is missing.
Send documents for a check
Prices for replacing your documents
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Urgent action plan
- Our fee
- On request
- Review of your situation and visa dates
- Step-by-step plan: police, embassy, immigration
- Document list for your nationality
- Help with your police statement in Thai
Timeline: Same day
Get a quote - Most popular
Full replacement service
- Our fee
- On request
- Government fee (paid separately)
- Embassy fees — separate, at your country’s rates
- Going with you to the police, report in Thai
- Preparing documents for the embassy
- Requesting the embassy letter for immigration
- Visa and entry stamp transferred to the new passport
- First 90-day report and a TM.30 check
Timeline: 2 weeks to 3 months
Get a quote -
Visa transfer to a new passport
- Our fee
- On request
- Government fee (paid separately)
- free
- Checking your immigration package
- Stamp transfer application
- Going with you to immigration
- Checking your visa dates and 90-day report
Timeline: 1–3 business days
Get a quote
Our fee for visas and work permits depends on your situation and documents — we will quote it after a consultation, before any work starts. Government fees are set by law.
Pay in stages
30% at the start, 70% after the result. Longer projects are paid by contract stages.
Guarantee
If an application is refused because of our mistake, we refund our fee in full. We guarantee the process, not the authority’s decision.
Trust you can verify
- 20+ years in Thailand
- 500 THB daily fine once your stay expires
- 2+ days Russian certificate of return
We support filings with
- Immigration Bureau
- Department of Business Development (DBD)
- Revenue Department
- Ministry of Labour
- Banks
How we work
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Step 1
Message us
Tell us what happened and where you are. We reply within 15 minutes.
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Step 2
Today’s plan
We check your visa dates and tell you where to start.
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Step 3
Police
We go with you to the station and help you get the report in Thai.
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Step 4
Embassy
We prepare the documents for a new passport or temporary document and ask for the letter for immigration.
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Step 5
Immigration
We file the application with you — immigration transfers your visa and entry stamp to the new passport.
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Step 6
Done
If needed, we file your first 90-day report, check TM.30 and remind you of your dates in our Telegram bot.
How we differ from a typical agent
| Criterion | Sabai Legal | Typical agent |
|---|---|---|
| Price | Agreed before work starts, no hidden extras | The total may grow along the way |
| Government fees | Shown as a separate line | Hidden in the total |
| Payment | In stages | 100% upfront |
| Company structure | Legal, no nominees | Nominee shareholders |
| Response | 15 minutes, 7 days a week | “On business days” |
| Case status | In a Telegram bot | Only by phone |
| Language with authorities | Thai, in person | Through an interpreter |
Frequently asked questions
What should I do in the first few hours?
Think back to where you last saw your passport, then report it to the police. The Thai Tourist Police hotline is 1155. Find a photo or copy of the passport if you have one, and message us — we’ll make a plan for today.
Do I need a police report if the passport was lost, not stolen?
Yes. Without a police report, immigration will not transfer your visa to the new passport, and the Thai Ministry of Foreign Affairs will not issue an emergency document.
My visa was in the old passport. Is it gone?
No. Immigration transfers your visa and entry stamp to the new passport once the database confirms you entered legally. You need the police report, the new passport with a copy and the embassy letter.
Where do I go to transfer my visa?
In Bangkok, to the lost passport counter at Immigration Division 1. If you have extended your stay before, you can apply at the office where you filed your last extension. If an extension application is pending, the section handling it transfers the stamp.
How long does a Russian certificate of return take?
Under the Russian Ministry of Foreign Affairs rules, 2 calendar days from registration of the application if no additional check is needed. If documents are missing and your identity is checked further, up to 10 calendar days.
How do I prove who I am if all my documents are gone?
Russian citizens can confirm their identity with written statements from at least two Russian citizens. Each of them submits the statement in person at the consulate, where it is certified. We help you organise it.
My permitted stay is ending and I still have no passport. What now?
Your permitted stay does not pause. Overstaying costs 500 THB a day, up to 20,000 THB. Message us early and we’ll suggest a legal option for your situation. If your stay has already expired, see our overstay page.
Does TM.30 need to be filed again?
TM.30 is filed by the landlord or hotel within 24 hours of your arrival, and the form includes your passport number. After a passport change we check the details and, if needed, ask the landlord to file a notification with the new number.
I had a re-entry permit. What happens to it?
We check with immigration whether it is transferred to the new passport or must be issued again. The government fee for a new permit is 1,000 THB for a single entry or 3,800 THB for multiple entries.
What if my country has no embassy in Thailand?
The Department of Consular Affairs of the Thai Ministry of Foreign Affairs in Bangkok issues an Emergency Certificate. You need an application, 3 photos taken within the last 6 months, a confirmed ticket and a police report. The fee is 300 THB, and it takes 1 working day after a complete application.
Often needed together
Visas & documents
Overstay: legal assistance
Overstay, detention or a re-entry ban
On request
Visas & documents
Visa extension
You are visa-exempt and need more time in Thailand
On request
Visas & documents
TM.30, 90-day reports and legalisation
You stay in Thailand longer than 90 days or need a translation legalised
On request
We’ll make your action plan for today
Tell us what happened and where you are. A specialist will reply within 15 minutes and tell you where to start.
Every day, 9:00–21:00 (Bangkok time)
A Sabai Legal lawyer will reply — in English, Russian or Thai